Returns Policy:

We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a comprehensive returns policy to ensure your shopping experience is hassle-free.

1. Eligibility:

   • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

   • Some items, such as personalized or custom-made products, may not be eligible for return unless they are defective or damaged upon arrival.

2. Return Process:

   • To initiate a return, please contact our customer service within 14 days of receiving your item using the contact form below. We will provide you with a return authorization and detailed instructions on how to proceed.

   • Please ensure that your item is securely packaged to prevent any damage during transit. We recommend using a reputable shipping service with tracking and insurance.

3. Refunds:

   • Once your return is received and inspected, we will send you an email notification to confirm its arrival.

   • If your return is approved, we will initiate a refund to your original payment method. Please note that shipping costs are non-refundable.

   • The refund processing time may vary depending on your payment provider.

4. Exchanges and Store Credit:

   • If you would like to exchange your item for a different size, color, or product, please contact our customer service. We will assist you with the exchange process, subject to availability.

   • Alternatively, we offer store credit for returned items, which can be used towards future purchases on our website.

5. Damaged or Defective Items:

   • If your item arrives damaged or defective, please contact our customer service immediately using the contact form below. We will guide you through the process of returning the item and provide a replacement or refund.

Please note that the above returns policy applies to online purchases only. If you have made a purchase from one of our physical retail locations, please refer to the in-store returns policy.

We strive to provide exceptional customer service and aim to resolve any issues promptly and fairly. If you have any questions or concerns regarding our returns policy, please don't hesitate to contact us.